Player Protection

Responsible Gaming
at 995bt

At 995bt, your wellbeing always comes first. We provide every player in Bangladesh with the tools, resources, and guidance needed to keep betting safe, enjoyable, and firmly within personal limits.

21+ Only — Age verified
SSL Secured — Encrypted platform
24/7 Support — BST, UTC+6
Fair Play — Certified standards

Important Gambling Awareness Notice

Gambling is intended to be an entertaining leisure activity, not a way to earn income or solve financial difficulties. 995bt's games and betting markets involve real monetary risk. You should never wager money you cannot afford to lose. If you feel that gambling is negatively affecting your finances, relationships, mental health, or daily life, please use our self-help tools or contact our support team immediately at [email protected]. Help is always available.

Playing Safe on 995bt

995bt is designed for entertainment. We are committed to providing Bangladeshi players with a responsible, transparent, and player-first betting environment — one where fun never comes at the cost of your wellbeing.

Strict 21+ Age Policy

Every 995bt account registration requires a date-of-birth declaration. Our KYC identity verification process confirms that all active players are 21 years of age or older before any real-money betting or withdrawal activity is permitted. Accounts found to be held by under-21 players are immediately suspended and funds returned. We take underage gambling extremely seriously across all our markets, including Dhaka, Chittagong, Sylhet, and Khulna.

Deposit Limit Controls

995bt allows every player to set personalised daily, weekly, or monthly deposit limits directly from their account settings page. Once a limit is set, it takes effect immediately. Increasing a deposit limit requires a mandatory 72-hour cooling-off period before it becomes active — a deliberate friction point designed to prevent impulsive financial decisions. Decreasing a limit, however, takes effect at once. All limits are denominated in Bangladeshi Taka (BDT) for full local clarity.

Session Time Limits

Extended gambling sessions can cloud judgement and lead to unplanned spending. 995bt lets you define a maximum session duration for each login. When your session timer expires, you are automatically logged out and prompted to take a break before returning. You can also enable on-screen session time reminders that notify you after 30, 60, or 90 minutes of continuous play — a simple but effective way to stay in control of your time and focus.

Cooling-Off & Time-Out

If you need a short break from betting, 995bt's time-out feature lets you temporarily suspend your account for a defined period — 24 hours, 3 days, 7 days, 14 days, or 30 days. During a time-out, your account is locked for all betting and deposit activity. You may still access your transaction history and withdrawal pending balances. Time-outs can be initiated instantly from your account settings or by contacting [email protected]. The time-out cannot be reversed early once activated.

Self-Exclusion Programme

For players who feel they need a longer or permanent break, 995bt offers a formal self-exclusion programme. You can request self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Once self-exclusion is active, your account is fully disabled and any remaining balance will be refunded. During the exclusion period, 995bt will also remove you from all marketing communications. Self-exclusion requests are processed within 24 hours of receipt. To initiate self-exclusion, email [email protected] with the subject line "Self-Exclusion Request".

Loss Limit Management

In addition to deposit limits, 995bt players can set maximum loss thresholds over daily, weekly, or monthly periods. When your net losses reach the configured threshold within the selected period, further betting activity is automatically paused for the remainder of that period. Loss limits are a powerful complement to deposit limits — they directly cap the financial downside of a session or run of bad luck without requiring you to manually stop playing when emotions may be running high.

Your Safety Toolkit

995bt gives every registered player direct access to a full suite of account management tools designed to keep your gambling experience safe, measured, and enjoyable at all times.

Account Settings
Reality Check Reminders

Periodic on-screen alerts that display your session duration and net wagering total, helping you stay grounded and make conscious decisions about continuing play.

Financial Control
Wager Limit Settings

Set maximum per-bet or per-round wager amounts across sports, casino, and slots sections. Prevents single large bets from exceeding your personal comfort threshold.

Activity History
Full Betting History

Access a complete, searchable record of every bet, deposit, and withdrawal made on your 995bt account. Full transparency on your gaming activity supports honest self-assessment.

Account Closure
Permanent Account Closure

Beyond self-exclusion, players may request permanent account closure at any time. All remaining funds are refunded, marketing data is deleted, and the account cannot be reopened.

Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following signs may indicate that gambling is becoming harmful. If you recognise several of these patterns in yourself or someone you care about, please reach out for support without delay.

Gambling problems affect people across all walks of life — from players in Dhaka's urban centres to rural communities throughout Bangladesh. There is no shame in seeking help. Early intervention leads to significantly better outcomes.

Chasing Losses Continuing to bet in an attempt to win back money already lost, often increasing bet sizes in the process and compounding financial harm.
Betting Beyond Your Means Wagering money that was set aside for essential expenses such as rent, food, utilities, or family obligations.
Concealing Gambling Activity Hiding betting habits, amounts wagered, or losses from family members, friends, or colleagues out of shame or fear of consequences.
Inability to Stop Repeated unsuccessful attempts to reduce, control, or stop gambling despite a genuine desire to do so and awareness of the harm it is causing.
Neglecting Responsibilities Missing work, neglecting family duties, or withdrawing from social activities and relationships in favour of gambling time.
Emotional Dependency Using gambling as a primary coping mechanism for stress, anxiety, depression, loneliness, or boredom rather than as occasional entertainment.
Borrowing to Gamble Taking loans, selling personal possessions, or borrowing money from bKash contacts, family, or friends specifically to fund gambling activity.

Check In With Yourself

Answer the following questions honestly. If you find yourself answering "yes" to three or more of these questions, we strongly encourage you to use 995bt's self-exclusion or time-out tools, or to reach out to our support team. These questions are not a clinical diagnosis — they are a personal reflection guide designed to encourage honest self-awareness.

1
Have you ever spent more money on gambling than you originally planned to for that session or day?
2
Have you ever continued gambling after losing in order to try to win your money back?
3
Have you ever felt restless, irritable, or anxious when you tried to cut back on or stop gambling?
4
Have you ever lied to a family member or friend about how much time or money you have spent on gambling?
5
Have you ever neglected work, studies, or family responsibilities because of time spent gambling?
6
Have you ever borrowed money, sold belongings, or used savings meant for essential expenses in order to gamble?
7
Do you find yourself thinking about gambling frequently throughout the day, even when you are doing other activities?
8
Have you ever felt that gambling is your primary way of dealing with stress, loneliness, or negative emotions?

If you answered "yes" to three or more of the questions above, please consider activating a time-out or self-exclusion via your account settings, or email us directly at [email protected] with the subject line "Responsible Gaming Help". Our team responds 24/7 (Bangladesh Standard Time, UTC+6) and will treat your enquiry with complete confidentiality.

21+

995bt is Strictly for Adults Aged 21 and Over

Bangladesh law and 995bt's platform rules prohibit gambling by anyone under the age of 21. We use multi-layer verification to enforce this policy at every stage of the account journey — from registration through to first deposit.

Date of Birth Check

All players must declare their date of birth during registration. Any declared age below 21 blocks account creation immediately.

KYC Document Verification

Accounts must submit a government-issued ID (national ID card or passport) before withdrawals are approved. Our KYC process confirms age and identity.

Reporting Underage Accounts

If you suspect a minor is using 995bt, email [email protected] immediately. We will investigate within 48 hours and take appropriate action.

Parental Controls

We encourage parents and guardians to use third-party device parental control software to restrict access to online gambling sites for young people in your household.

Need Help? We Are Here for You

If gambling is causing you distress, financial difficulty, or relationship problems, please reach out to our dedicated responsible gaming support team. All enquiries are handled confidentially and without judgement, 24 hours a day, 7 days a week, including Eid holidays and public observances across Bangladesh.

Response within 2 hours  |  Fully confidential  |  English support available

Bet Responsibly with 995bt

Now that you know your rights and the tools available to you, explore 995bt's full range of games and sports markets — always within limits you control.