995bt Terms & Conditions

1 Introduction

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and 995bt ("the Platform", "we", "us", "our") governing all use of the 995bt website located at https://995bt.io and all associated services, including sports betting, casino gaming, and financial transaction processing.

995bt is an online sports betting and casino platform designed for adult players in Bangladesh. The platform provides access to sports wagering markets, live casino products, and a slot games library, all denominated in Bangladeshi Taka (BDT). By registering an account and using any feature of the platform, you confirm that you have read, understood, and accepted these Terms in their entirety.

These Terms should be read alongside the 995bt Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and 995bt. In the event of any conflict between these documents, these Terms & Conditions shall take precedence unless otherwise explicitly stated.

995bt reserves the right to update, amend, or replace these Terms at any time. Continued use of the platform following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review this document periodically. The effective date at the top of this page will reflect the date of the most recent revision.

2 Eligibility

Access to and use of the 995bt platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on an ongoing basis:

• You are at least 21 years of age. 995bt enforces a minimum age of 21 in line with responsible gambling best practices for the Bangladesh market.
• You are accessing the platform as an individual private person and not on behalf of any third party, business entity, or corporate organisation.
• You are not a current employee, director, officer, contractor, or agent of 995bt, nor an immediate family member of such a person.
• You are not self-excluded from the 995bt platform or any comparable gambling platform under a self-exclusion agreement that remains active at the time of registration or use.
• You are using your own funds to deposit and wager, and those funds have not been obtained through any unlawful means.
• You are not acting in collusion with any other player to gain an unfair advantage over the platform or other players.

995bt reserves the right to request documentary proof of eligibility at any time, including government-issued photo identification, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable time may result in account suspension or permanent closure, along with forfeiture of any pending bonus funds.

3 Account Registration

To access the full range of 995bt services, including the ability to deposit funds, place bets, and claim bonuses, you must create a registered account. The registration process requires you to provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, email address, and mobile number.

3.1 One Account Per Person

Each individual player is permitted to hold only one registered account on the 995bt platform. Creating, or attempting to create, duplicate accounts — whether under the same identity or different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and will result in immediate closure of all associated accounts and forfeiture of any balances or pending withdrawals.

3.2 Account Security

You are solely responsible for all activity conducted through your 995bt account. You must keep your username and password confidential and must not share these credentials with any third party under any circumstances. If you suspect that your account has been accessed without your authorisation, you must contact 995bt support immediately at [email protected]. 995bt will not be liable for any losses arising from unauthorised account access where you have failed to take reasonable steps to protect your credentials.

3.3 Account Verification

In accordance with responsible gaming principles and anti-money-laundering obligations, 995bt may require players to complete an identity verification process ("KYC") before processing withdrawals or at any other point deemed necessary. KYC documents may include a national ID card, passport, driving licence, utility bill, bank statement, or screenshot of a mobile financial service (bKash, Nagad, Rocket) transaction history. Failure to complete KYC will result in withdrawal requests being placed on hold until verification is satisfactorily completed.

4 Deposits & Payments

All financial transactions on the 995bt platform are denominated in Bangladeshi Taka (BDT). 995bt accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The minimum deposit amount is ৳500. There is no upper limit on deposits, though high-value deposits may trigger additional verification checks.

• Deposits are credited to your 995bt account balance in real time, subject to network confirmation from the relevant payment provider.
• You must only use payment methods that are registered in your own name. Third-party deposits are not permitted and will be refunded where identified.
• 995bt does not charge fees on standard deposits. However, your payment provider may apply its own transaction charges, for which 995bt accepts no liability.
• Any bonus funds linked to a deposit will be credited in accordance with the specific terms of the applicable promotion, which may include wagering requirements and minimum odds conditions.
• Deposits made in error cannot be reversed once the funds have been credited to your account. Please ensure the correct deposit amount and account details are used before confirming any payment.

5 Withdrawals

Players may request a withdrawal of available funds at any time, provided that all applicable wagering requirements have been satisfied and the account has passed any required verification checks. Withdrawals are processed to the same payment method used to make the most recent deposit, in line with standard anti-money-laundering procedures.

• The minimum withdrawal amount is ৳500.
• Standard withdrawal requests are processed within approximately 10 minutes of approval during normal operating hours.
• Withdrawal requests submitted during peak periods or flagged for manual review may take up to 24 hours to process.
• 995bt does not charge processing fees on standard withdrawals. Any charges levied by the receiving payment provider are the player's responsibility.
• Unverified accounts may have withdrawal requests held pending completion of the KYC process outlined in Section 3.3.
• 995bt reserves the right to request additional documentation before releasing a withdrawal of ৳50,000 or above.

6 Bonuses & Promotions

995bt offers various promotional bonuses to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside the relevant promotion at the time it is offered. In the event of any conflict between a promotion-specific term and these general Terms & Conditions, these Terms shall prevail unless the promotion explicitly states otherwise.

• Bonus funds must be wagered in accordance with the stated wagering requirement before they may be converted to withdrawable real-money funds.
• Unless otherwise stated, bonuses are available to one account per household, per IP address, and per payment method.
• Bonuses may only be used on eligible games as specified in the individual promotion terms. Use on excluded games may result in bonus forfeiture.
• 995bt reserves the right to withdraw, modify, or discontinue any bonus or promotion at any time without prior notice, subject to obligations already incurred by qualifying players.
• Any attempt to abuse, exploit, or circumvent bonus terms — including through multiple accounts, collusive play, or structured bet manipulation — will result in forfeiture of the bonus and any associated winnings, and may result in permanent account closure.

7 Betting Rules

All bets placed on 995bt are subject to the specific rules applicable to the relevant sport, market, or game type. Players are responsible for understanding the rules that apply to any wager before it is placed. By confirming a bet, you accept the applicable rules in full.

7.1 Sports Betting

Odds are displayed in decimal format and are subject to change up to the moment a bet is confirmed. Once a bet is accepted and a confirmation reference is issued, the odds are locked. 995bt reserves the right to void any bet placed on an event that has already commenced at the time the wager was submitted, unless the bet was explicitly accepted as an in-play wager.

7.2 Live Casino

Live casino games are supplied by third-party studios including Evolution Gaming, Ezugi, and Pragmatic Play Live. The rules of each game are governed by the respective studio's published game rules. Where a technical fault occurs during a live game round, the affected round may be declared void and stakes returned in accordance with the studio's fair-play policy.

7.3 Slots

Slot games are supplied by providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. All games operate using certified random number generation. Published return-to-player (RTP) percentages are theoretical and calculated over millions of spins — they do not guarantee any specific outcome in any single session. Maximum bet limits may apply to players using active bonus funds.

7.4 Voided Bets

995bt reserves the right to void bets in circumstances including but not limited to: obvious pricing errors, incorrect market creation, event cancellation, or confirmed collusion between parties. Where a bet is voided, the original stake will be returned to the player's account balance.

8 Prohibited Conduct

The following actions are strictly prohibited on the 995bt platform. Engaging in any of these behaviours will result in immediate account suspension and may result in permanent closure, forfeiture of funds, and referral to relevant authorities:

• Registering more than one account on the platform, whether under the same or different identity details.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, navigate the platform, or gain any unfair advantage.
• Exploiting software bugs, glitches, or errors in pricing or game logic to place wagers that you know to reflect incorrect market conditions.
• Engaging in match-fixing, spot-fixing, or any arrangement intended to influence the outcome of a sporting event on which bets are placed.
• Using the platform to launder money, process proceeds of crime, or circumvent currency controls applicable under Bangladeshi law.
• Providing false, misleading, or incomplete information during the registration or KYC process.
• Sharing your account with any other person or allowing any other person to access your account on your behalf.
• Engaging in abusive, threatening, or harassing behaviour towards 995bt staff or other players via any communication channel.

9 Responsible Gaming

995bt is committed to promoting responsible gambling. We believe that gambling should be an enjoyable form of entertainment and that players should never wager more than they can comfortably afford to lose. The following player protection tools are available to all registered 995bt accounts at no cost:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you may deposit into your account.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Temporarily restrict access to your account for a defined period of between 24 hours and 6 weeks.
• Self-Exclusion: Permanently close your account and request that you are not contacted with promotional material. Self-exclusion takes effect immediately upon request.

If you believe your gambling is becoming a problem, we encourage you to contact our support team at [email protected] or visit our dedicated Responsible Gaming page for further guidance and resources. 995bt may also proactively restrict an account where it identifies patterns of play consistent with problem gambling behaviour, acting in the player's best interest.

10 Intellectual Property

All content on the 995bt platform — including but not limited to the 995bt name and logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive intellectual property of 995bt or its licensed content providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for the purpose of lawful personal entertainment in accordance with these Terms.

You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any part of the 995bt platform without prior written consent from 995bt. Any unauthorised use of platform content constitutes a breach of these Terms and may also infringe applicable copyright, trademark, and intellectual property laws.

11 Limitation of Liability

To the fullest extent permitted by applicable law, 995bt shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising out of or in connection with your use of the platform, including but not limited to:

• Loss of profits, revenue, or anticipated winnings.
• Loss of data or account access resulting from circumstances outside 995bt's direct control.
• Interruption to the platform caused by scheduled maintenance, server outages, third-party network failures, or force majeure events.
• Any loss arising from your reliance on information, odds, or statistics displayed on the platform.
• Delays in the processing of deposits or withdrawals attributable to third-party payment providers, including bKash, Nagad, Rocket, or Upay.

Nothing in these Terms shall limit 995bt's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law. In all other cases, 995bt's total liability to you in any calendar month shall not exceed the net amount deposited by you into your account during that same month.

12 Privacy & Data

995bt collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy, including for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and the delivery of personalised promotional communications where you have opted in to receive them.

995bt will never sell your personal data to third parties for marketing purposes. Data is shared only with trusted service providers who assist in the operation of the platform — including payment processors, identity verification providers, and game studios — under strict contractual data-protection obligations. For full details of how your data is used and your rights in relation to that data, please review the Privacy Policy.

13 Amendments

995bt reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material — such as alterations to withdrawal conditions, eligibility requirements, or prohibited conduct provisions — 995bt will endeavour to notify registered players via email or an on-platform notification at least 7 calendar days before the changes take effect.

For non-material amendments, such as corrections to typographical errors, clarifications of existing provisions, or updates to contact information, changes may take effect immediately upon publication. The "Effective Date" displayed at the top of this page will be updated to reflect the date of the most recent revision. Your continued use of the 995bt platform following any amendment constitutes your unconditional acceptance of the revised Terms.

14 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be referred to 995bt's internal dispute resolution process. Players are encouraged to raise all complaints directly with the support team at [email protected], where our team will endeavour to reach a fair resolution within 10 business days.

995bt provides its services on a safe and reliable, SSL-encrypted platform. While we make every effort to ensure fair play and platform integrity, we do not make representations regarding the legal status of online gambling in any particular jurisdiction. It is the player's responsibility to ensure that their use of the 995bt platform complies with local laws applicable to them.

15 Contact Us

If you have any questions, concerns, or complaints relating to these Terms & Conditions, or to any aspect of the 995bt platform, please contact our support team using the details below. Our team operates 24 hours a day, 7 days a week on Bangladesh Standard Time (BST, UTC+6).